Most customer service tools charge per agent seat. That bills you for the size of your team instead of the work that got done, and it gets more expensive every time you hire. GACS AI plans are priced on chats and call minutes, starting at $149 a month.
Monthly plans with no seat fees. Pay yearly and get 2 months free. Each plan has a one-time $299 setup, done with you on a call.
For a single store or business answering customers on its website and WhatsApp.
or $1,490/year, 2 months free
+ $299 one-time setup
For businesses adding the phone to their busiest channels.
or $3,990/year, 2 months free
+ $299 one-time setup
For high volume across chat, WhatsApp and the phone.
or $8,990/year, 2 months free
+ $299 one-time setup
For large and multi-store businesses. Volume, channels, hosting and setup are quoted for you.
Your plan sets how many chats and call minutes are included each month. How many people you employ does not change it.
Every plan includes a monthly allowance of chats on your website and WhatsApp. Growth and Scale also include minutes of AI phone calls. A busy month uses more of the allowance than a quiet one. A bigger support team costs nothing extra, because your team is not what you are buying.
Nothing switches off when you reach your allowance. Extra chats and minutes are added to that month's bill. WhatsApp marketing messages, the template messages Meta charges businesses for, are passed on at Meta's own fee plus 10%.
Nothing else moves the number. There is no per-seat fee, no charge for adding a user to the dashboard, and no separate license for your live agents.
Every plan runs on our managed servers by default. If you need your own server, or your own cloud, you can add it to any plan.
For most online stores and small businesses.
in every plan
Runs on GACS AI servers. Your business gets its own separate copy of GACS AI, and we manage everything.
For bigger brands, or anyone who needs to control where their data is stored.
$1,499 one-time setup
A server used only by your business, in the country you choose, for example the UAE or the US. We manage it for you.
For companies whose IT team won't let data leave their systems.
Setup from $3,000
We install GACS AI on your own cloud account. You pay your cloud provider for the server, and we charge for the software and support.
There is no self-service signup. Every plan starts with a 20-minute demo on your own content, not on a sandbox with sample data. You paste your website URL, we connect one channel, and you see it answer your real customer questions before anything is agreed.
When you go ahead, the one-time $299 setup covers connecting your channels and your knowledge sources with you, so the agent answers from your own content from the first day. Enterprise, private server and own-cloud setups are priced separately, as shown above.
Competitor figures below were checked on 16 September 2026 from each vendor's own pricing pages.
| Vendor | Entry price | AI charged separately |
|---|---|---|
| GACS AI | Starter $149 per month for 500 chats, no seat fees | No. AI is the product, and chats are included in the plan. Extra chats $0.25 each |
| Zendesk | Suite Team $55 per agent per month paid yearly | AI billed per automated resolution, and the per-resolution rate is not published anywhere |
| Intercom | Essential $29 per seat per month | "From $0.99 per Fin outcome" |
| Gorgias | Priced per ticket volume, Pro $360 per month for 2,000 tickets | "$0.50-$1 per resolution" per Gorgias's own comparison page |
| Help Scout | Standard $25 per user per month | AI Answers at "$0.75/resolution" |
| Freshdesk | Growth $19 per agent per month billed annually | 500 AI sessions included, extra at "$49/100 sessions" |
Two patterns run through that table.
The first is the seat. Zendesk, Intercom, Help Scout and Freshdesk all bill on how many people you put in the tool. Hire two support agents and your bill goes up before those agents have answered a single ticket. Gorgias prices on ticket volume instead, which is closer to how GACS AI works, though it still stacks a per-resolution AI charge on top of the ticket plan.
The second is the part you cannot price in advance. Zendesk bills AI per automated resolution and does not publish the per-resolution rate anywhere, so the AI portion of a Zendesk quote cannot be modeled from the website at all. Freshdesk includes 500 AI sessions on Growth and charges "$49/100 sessions" after that, but does not define what a session is, which means the allowance cannot be compared to anyone else's. Intercom, Gorgias and Help Scout do publish their AI rates, and all three charge per outcome or per resolution on top of the seat price.
GACS AI has one price per plan. Your chats and call minutes are included, extra use has a published rate, and adding a person to the dashboard is free.
Read the full comparisons:
Things GACS AI does not do yet. You would find these out on a demo call anyway, and it is cheaper for both of us if you find out here.
Plans start at $149 a month for 500 chats on your website and WhatsApp. Growth is $399 a month for 1,500 chats and 200 minutes of AI phone calls, and Scale is $899 a month for 4,000 chats and 600 minutes. Each plan has a one-time $299 setup fee. Enterprise plans start at $2,000 a month.
No. You can add as many people to the dashboard as you want at no extra cost. Most customer service tools charge per seat, which is why their bills grow when you hire. GACS AI charges for the work the AI does, not for the size of your team.
Nothing stops working. Extra chats cost $0.25 each, and extra minutes of AI phone calls cost $0.40 each, billed on top of your plan for that month.
Yes. Starter, Growth and Scale each have a one-time $299 setup fee. Setup is done with you: we connect your channels and your knowledge sources so the agent answers from your own content from day one. Enterprise setup is quoted.
Yes. Pay yearly and you get 2 months free, so Starter is $1,490 a year, Growth is $3,990 and Scale is $8,990.
Yes. A private server used only by your business, in the country you choose, is $299 a month extra with a $1,499 one-time setup. If your data cannot leave your own systems, we can install GACS AI on your own cloud account, from $1,500 a month with setup from $3,000.
Setup involves connecting your channels and your knowledge sources, and it goes faster with someone on the call. A 20-minute demo gets you further than a form would, and you leave it having seen the agent answer a real question from your own content. Contact us or book a demo and we will set a time.
Book a demo and we will connect one channel and one knowledge source live on the call, using your content. You will know which plan fits and what it can answer before you commit to anything.
