GACS AI is an AI-powered customer engagement platform. Connect your channels and your knowledge once. An AI agent handles the conversations from there, answering questions and qualifying leads, and handing off to your team exactly when it should.
GACS AI is built by Diggit Software Solutions, a software company with teams in Dallas, Dubai, London and Karachi. We build and run our own products rather than just shipping client projects, which is why the roadmap moves and why the person you speak to on a demo call can actually change the product.
GACS stands for Generative AI Chatbot System.
A business connects its communication channels and knowledge sources once, and GACS takes it from there, so no customer question waits, and no lead falls through.
Every answer is grounded in your own documents, pages, and data, not a generic script. It sounds like your business because it answers from your business's own content.
We connect your channels and knowledge sources with you on a setup call. No developer needed beyond pasting one snippet.
GACS knows when to hand a conversation to your team, instead of guessing.
Customers shouldn't have to fill out a form to get an answer. GACS meets them in the conversation they're already having.
We connect to the documents and tools you already use instead of asking you to rebuild them somewhere new.
Answering a question is only half the job. GACS is built to qualify, route, and follow through.
Arabic and English in the same conversation, among 50+ languages supported. Not a separate bot per market, and not a translation layer bolted on afterwards.
of online shopping carts are abandoned
of CX leaders say they are behind on the instant answers customers expect
of CX leaders say generative AI makes digital customer interactions more efficient
No third-party reviews published yet. G2 and Capterra listings are in progress.
Talk to us about connecting your channels and knowledge into one AI agent.
